Your Privacy Is Our Priority

Section 01

Introduction and Scope of Policy

fbajaa ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. We are committed to protecting the privacy of our users' personal information at all times. This Privacy Policy ("Policy") describes what information we collect when you use the fbajaa website (https://fbajaa.cam), how we use it, and under what circumstances we share it with third parties.

This policy applies to all services on the fbajaa platform — sports betting, casino games, slots, live dealer games, and any related services. By opening an account or using the services, you agree to the terms of this policy.

If you have any questions about this policy, please contact us at: [email protected]

Section 02

What Information Is Collected

fbajaa collects two types of information — information you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide Directly

• Full name, date of birth, and details from your national identity card or other identity documents
• Active email address and mobile number
• Home address (where required for verification purposes)
• Payment account details — bKash, Nagad, Rocket, or bank account number
• Any additional information provided in the account registration form
• Information you provide when contacting our support team

2.2 Automatically Collected Information

• IP address and device type (desktop, mobile, etc.)
• Browser type and version, operating system
• Which pages you visited on the website and how long you spent on them
• Gaming session data — bet amounts, win and loss history
• Transaction date, time, and amount
• Behavioural data collected through cookies and similar tracking technologies

Section 03

Purpose of Using Your Information

Information collected from you is used for specific and lawful purposes. The table below sets out each purpose and its legal basis.

Section 04

Data Storage and Security

fbajaa places the highest importance on the security of your personal information. We apply industry-standard technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

4.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. After an account is closed, certain information may still be retained for a defined period as required by law, for dispute resolution, or for fraud prevention purposes.

Records of financial transactions must be retained for an extended period in accordance with applicable law. This information is kept solely to meet legal requirements and is not used for any other purpose.

Section 05

Data Sharing Policy

fbajaa does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the specific circumstances set out below.

5.1 Service Provider Partners

We work with selected third-party service providers to operate the platform — such as payment processors, technology infrastructure providers, and gaming software suppliers. These partners use information only in accordance with contractual instructions and may not use it independently for any purpose.

5.2 Legal Obligations

In response to a court order, government directive, or other legal obligation, we may be required to provide relevant information to the appropriate authority. In such cases we provide only the specific information that has been requested.

5.3 Business Restructuring

In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the relevant party. We will notify you in a timely manner should such a situation arise.

Section 06

International Data Transfers

fbajaa uses international technology infrastructure. As a result, your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that:

• The country or region to which data is transferred has adequate data protection laws in place
• The receiving party is contractually bound to comply with our privacy standards
• SSL/TLS encryption is in effect during the transfer of data
• Data Processing Agreements (DPA) are signed in line with international standards

Section 07

Your Rights Regarding Your Information

As a user of the fbajaa platform, you have the following rights in relation to your personal information. To exercise these rights, contact us at [email protected].

Section 08

Protection of Minors' Information

The fbajaa platform is a service for adults only. Only those aged 21 or above may open an account and use the services.

We do not knowingly collect personal information from minors. If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the relevant information.

If a parent or legal guardian believes their child's information is present on the platform, please contact [email protected] immediately.

Section 09

Cookie Usage Policy

Cookies are small text files stored on your device that help the website remember your preferences and behaviour. fbajaa uses the following types of cookies.

You can control whether to accept or reject cookies through your browser settings. However, disabling cookies may limit some functionality of the website.

Section 10

Policy Changes and Updates

fbajaa reserves the right to update this privacy policy from time to time. Changes may be made due to changes in services or law, the introduction of new technology, or other reasons.

For significant changes, we will send a notification to your registered email and publish the update on this page. Continued use of the platform after a change is made will be considered as your acceptance of the updated policy.

The date of each update will be clearly noted at the top of the policy. We recommend that you visit this page regularly.

Section 11

Contact & Complaint Resolution

For any questions, concerns, or requests regarding this privacy policy, please contact our dedicated privacy team. We are committed to responding to all requests promptly and effectively.